How Secure Is Information About Me?

In order to place an order for a consult or other product, it is necessary to enter sensitive information including credit card numbers. supports secure online purchasing through secure socket layer (SSL) technology, and all information that you provide during the shopping process is encrypted for your protection.  Furthermore, information provided to us as a result of your online purchase is completely confidential and will not be disclosed or sold to any other party.

Should unauthorized charges be made to your account as a result of shopping at, you will pay nothing.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any amount up to $50, will cover the entire liability for you. We will cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made from while using the secure server. Of course, in the event of unauthorized use of your credit card, you must also immediately notify your credit card provider in accordance with its reporting rules and procedures.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some DrLove.Com features. You can add or update certain information on pages such as those listed in the "What Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.

Disclaimer, Notices, and Revisions

If you choose to visit DrLove.Com, your visit and any dispute over privacy is subject to this Notice and our Disclaimer, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at DrLove.Com, please send us a thorough description to, and we will try to resolve it. Our business changes constantly. This Notice and the Disclaimer will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Information You Give Us

You provide most such information when you search, buy, or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; create an account;  communicate with us by phone, e-mail, or otherwise; complete a questionnaire; enter a shopping Community by providing employer, school, or other such information; or subscribe to content. As a result of those actions, you might supply us with such information as your name, address, and phone number; credit card information; people to whom purchases have been shipped, including address and phone number; content of e-mails to us; and financial information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; Password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and phone number used to call our service number.