- Dr. Love in the Media
What personal information about customers does DrLove.com gather?
The information we learn from customers helps us personalize and continually improve your experience at DrLove.Com. Here are the types of information we gather
Information You Give Us
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses DrLove.Com. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at DrLove.Com if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from DrLove.Com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please contact us.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of DrLove.Com's coolest features, and we recommend that you leave them turned on.
Does DrLove.Com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with DrLove.Com's associates, if any, and as described below.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Sometimes we send offers to selected groups of DrLove.Com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please contact us.
In the unlikely event that DrLove.Com's assets are acquired, customer information will of course be one of the transferred assets.
Protection of DrLove.Com and Others
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Disclaimer and other agreements; or protect the rights, property, or safety of DrLove.Com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your Password and to your computer. Be sure to sign off when finished using a shared computer.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of DrLove.Com features. You can add or update certain information on pages related to your account. When you update information, we usually keep a copy of the prior version for our records.
Disclaimer, Notices, and Revisions
If you choose to visit DrLove.Com, your visit and any dispute over privacy is subject to this Notice and our Disclaimer, including limitations on damages, arbitration of disputes, and application of the law of the state of New York . If you have any concern about privacy at DrLove.Com, please send us a thorough description to info@DrLove.com , and we will try to resolve it. Our business changes constantly. This Notice and the Disclaimer will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.
Information You Give Us
You provide most such information when you search, buy, complete a questionnaire, or communicate with customer service. For example, you provide information when you search for a product; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone number; credit card information; content of e-mails to us; and financial information.
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; Password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and phone number used to call our service number.
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